1333btd Privacy Policy

This Privacy Policy ("Policy") is published by 1333btd ("the Company", "we", "us", "our") and applies to all personal data processed in connection with the 1333btd platform, accessible at https://1333btd.app and all associated subdomains and mobile-optimised interfaces (collectively, "the Platform"). This Policy governs personal data collected from registered players, visitors who browse the Platform without registering, and persons who contact 1333btd support.

By creating an account or continuing to use the 1333btd Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact us at [email protected] to arrange account closure.

1333btd may update this Policy from time to time to reflect changes in our data practices, legal requirements, or operational structure. The most current version is always the version published at https://1333btd.app/privacy-policy. Where changes are material — meaning they significantly affect your rights or how your data is used — we will notify registered players via an in-platform notice. Your continued use of the Platform after such notification constitutes acceptance of the updated Policy.

This Policy should be read alongside the 1333btd Terms & Conditions, which govern the overall contractual relationship between you and the Company, and the Responsible Gaming policy, which describes how we use data to support player welfare.

1333btd collects personal data through several channels: directly from you when you register or interact with the Platform, automatically as you browse and use the Platform, and in some cases from third parties such as payment processors and identity verification services. The categories of data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification purposes)
• National ID number or passport number (collected during KYC verification)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postcode
• Email address
• Mobile phone number
• Username and hashed password credentials

2.2 Financial & Transaction Data

• Deposit and withdrawal amounts in Bangladeshi Taka (৳)
• Payment method identifiers (e.g., bKash account number, Nagad number, Rocket number, bank account reference) — stored as masked references, never in full
• Transaction timestamps and reference numbers
• Wallet balance history and betting transaction records

2.3 Betting & Gaming Activity Data

• Bets placed, including market, stake amount, odds accepted, and settlement outcome
• Casino game sessions, including game title, provider, session duration, and result
• Bonus claims, wagering progress, and promotional participation records
• Sport preferences and frequently visited sections of the Platform

2.4 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Session timestamps, page visit duration, and navigation paths within the Platform
• Cookie identifiers and similar tracking tokens (see Section 5)

2.5 Communication Data

• Messages sent to 1333btd via live chat or email support
• Records of support interactions, including timestamps and resolution notes
• Responses to optional player surveys or feedback requests

1333btd processes your personal data only where a lawful basis exists for doing so. The primary purposes for which we use your data are as follows:

3.1 Account Management & Service Delivery

We use your registration and identity data to create and maintain your 1333btd account, authenticate your login sessions, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank accounts, and to provide access to betting, casino, and wallet services. This processing is necessary for the performance of our contract with you.

3.2 Identity Verification & Fraud Prevention

We process identity and financial data to comply with Know Your Customer (KYC) obligations, to verify that you are aged 18 or above, to prevent duplicate account creation, and to detect and investigate suspicious activity including potential fraud, money laundering, or bonus abuse. This processing is necessary for our legal obligations and our legitimate interests in operating a secure platform.

3.3 Responsible Gaming Monitoring

1333btd uses betting activity and session data to monitor for signs of problem gambling behaviour, to enforce self-exclusion and deposit limit settings, and to reach out proactively to players who may benefit from responsible gaming support. This processing reflects both our legal duty of care and our legitimate interest in promoting safer gambling.

3.4 Platform Improvement & Analytics

We use technical and behavioural data in aggregated and anonymised form to understand how players navigate the Platform, which games and markets are most popular, and where the user experience can be improved. This analytics processing is based on our legitimate interest in developing a better product for all users.

3.5 Customer Support

Communication data is used to respond to your support queries, track the history of your interactions with 1333btd support staff, and improve the quality and efficiency of our customer service. Support records may be retained for up to 3 years to assist with dispute resolution.

3.6 Marketing Communications

Where you have explicitly opted in to receive promotional communications, we may use your email address or phone number to send you information about bonuses, seasonal promotions (such as Eid or BPL season offers), and new features. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect the delivery of transactional service communications.

1333btd does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

4.1 Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary transaction data with approved payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers process your payment data under their own privacy policies and are contractually required to handle your data securely and not to use it for any purpose beyond processing the specific transaction.

4.2 Game Software Providers

1333btd's casino and sports betting content is partially delivered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and anonymised player identifier to deliver game content and record game outcomes. They do not receive your full identity data, payment details, or contact information unless specifically required for regulatory compliance.

4.3 Identity Verification Services

During KYC verification, identity documents may be transmitted to third-party verification service providers. These providers verify the authenticity of submitted documents and return a verification result to 1333btd. Document images are processed in accordance with those providers' security standards and are not retained by 1333btd beyond the verification process.

4.4 Legal & Regulatory Disclosure

1333btd may disclose your personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, where disclosure is necessary to prevent or detect fraud, or where disclosure is required to protect the rights, property, or safety of 1333btd, its players, or the public. We will notify you of such disclosure where we are legally permitted to do so.

4.5 Business Transfers

In the event that 1333btd undergoes a merger, acquisition, or sale of all or substantially all of its assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

1333btd uses cookies and similar client-side technologies (collectively "cookies") to operate the Platform effectively. Cookies are small text files placed on your device by your browser when you visit the Platform. They allow the Platform to recognise your device across page requests and sessions.

5.1 Essential Cookies

These cookies are strictly necessary for the Platform to function. They maintain your login session, store your authentication token, remember your language and currency preferences, and protect against cross-site request forgery (CSRF). Essential cookies cannot be disabled without breaking core Platform functionality.

5.2 Analytical Cookies

We use anonymised analytical cookies to collect aggregate statistics about Platform usage — such as which pages are visited most frequently, how long players spend on particular sections, and which device types are most common. This data is used solely to improve the Platform and is not linked to any individual player's identity.

5.3 Preference Cookies

These cookies remember choices you have made on the Platform, such as your preferred sports category, default bet stake size, or display preferences, so that you do not need to reconfigure them on each visit.

5.4 Managing Cookies

You can control and delete cookies through your browser's settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Note that disabling essential cookies will impair your ability to log in and use core Platform features. Analytical and preference cookies can generally be disabled without affecting account functionality.

By continuing to use the 1333btd Platform after this Policy has been made available to you, you consent to the use of cookies as described above. You may withdraw this consent at any time by adjusting your browser settings, though this may affect your Platform experience.

1333btd takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data in transit between your device and 1333btd's servers is encrypted using industry-standard TLS protocols.
• Password Hashing: Account passwords are stored as salted cryptographic hashes. 1333btd staff cannot read your password in plain text.
• Access Controls: Internal systems operate on a principle of least privilege. Access to player data is restricted to authorised personnel with a documented business need.
• Two-Factor Authentication: 1333btd supports and encourages the use of 2FA for all player accounts to add an additional layer of login security.
• Regular Security Reviews: The Platform undergoes periodic security assessments to identify and remediate vulnerabilities.

6.2 Data Retention

1333btd retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal, regulatory, and contractual obligations. As a general guide:

• Account and identity data: retained for a minimum of 5 years from account closure to comply with anti-money-laundering regulations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction.
• Support communication records: retained for up to 3 years from the date of the last interaction.
• Analytical data: retained in anonymised aggregate form indefinitely for platform improvement purposes.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

6.3 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, 1333btd will notify affected players without undue delay and will take immediate steps to contain the breach, assess its impact, and implement remedial measures. We will also notify relevant authorities where required by applicable law.

As a 1333btd player, you hold a number of rights with respect to the personal data we hold about you. 1333btd is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact us in writing at [email protected], clearly stating your account username and the right you wish to exercise.

7.1 Right of Access

You have the right to request a copy of the personal data that 1333btd holds about you, together with information about how that data is processed, where it is stored, and with whom it has been shared. We will respond to access requests within 30 days of receipt. A reasonable administrative fee may apply for manifestly excessive or repetitive requests.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Minor corrections (such as a typo in a name) can often be handled directly through your account settings. For corrections to identity documents or KYC records, please contact support.

7.3 Right to Erasure

You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been processed unlawfully. Please note that certain data must be retained for legal and regulatory compliance reasons even following an erasure request — in such cases, we will inform you of exactly which data must be retained and for how long.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your data in certain circumstances — for example, while we are investigating a rectification request, or where you have objected to processing and we are considering your objection.

7.5 Right to Object to Marketing

You have the unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, we will immediately cease using your data for marketing and will update your communication preferences accordingly. To opt out, contact [email protected] with the subject line "Marketing Opt-Out".

7.6 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON), and to transmit that data to another service provider if you wish.

If you have any questions, concerns, or complaints about this Privacy Policy or about how 1333btd handles your personal data, please contact our support team in the first instance. We take all privacy queries seriously and aim to resolve them promptly.

You may reach us by email at [email protected]. Please include your registered account username and a clear description of your query or concern. Our support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).

For formal written data rights requests — including access, rectification, erasure, restriction, portability, or objection requests — please send a written request to the same email address with the subject line "Data Rights Request". We will acknowledge your request within 5 business days.

If you are not satisfied with how 1333btd has handled your personal data or responded to a data rights request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. 1333btd will cooperate fully with any such regulatory investigation.